For technical issues
If you know the Manager of your project, you can contact him or her at any time by email or phone to clarify any possible technical problem.
If you cannot connect with the Project Manager, you can contact us anytime by e-mail support@albasoftgroup.com or by phone +37744318282
Please explain your technical problem in details, including the project name, customer name, etc.
Security issues
For security issues, when you think that is breaking technical protection of your site, you can contact us at any time with a SMS to number +38344318282 or support@albasoftgroup.com
Please, make a test of basic functionality of your site before you contact us, because sometimes other problems can put you in incorrect estimation.
Please explain your technical problem in details, including the project name, customer name, etc.
CEO & Owner
If you requirements unduly were not fulfilled, contact the owner/CEO in his private e-mail: lurashi@gmail.com.
Your complaint will be kept confidential, so you can freely discover the identity of the employee who has not done his or her duty. Please be as accurate and detailed to the problem.
If you think, it is very urgent issue, send a SMS to +38344197474 explaining the problem you have.
We take your complaints seriously; think again factual situation before you contact us.